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FAQs

Zuinda FAQ

1. What types of products do you offer?
Zuinda specializes in compact tech built around our flagship NanoCam™ – Ultra Compact Camera. To complete the experience, we offer SnapShell™ – Protective Case for Small Tech, Gigafy™ – High-Speed Universal MicroSD Card, and TriMate™ – Universal Card Reader.

2. What is your shipping policy?
We provide free worldwide shipping on all orders. After your order is processed, you'll receive a confirmation email with tracking information so you can monitor your shipment's progress. For more details, please check our Shipping Policy.

3. What is your return policy?
We offer a 30-day return policy. If a return is needed, please ensure the item is in its original condition and packaging. You have 30 days from the date of delivery to initiate a return. For more details, visit our Refund page or contact our customer service team.

4. How can I track my order?
Once your order has shipped, you’ll receive an email with tracking details. You can use the tracking number on our Order Tracking page to check the status of your shipment and see the estimated delivery date.

5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for added convenience and security. Choose your preferred payment method at checkout.

6. How can I contact customer service?
For questions or assistance, contact our team at support@zuinda.com or via our Contact Us page. We’re here to help.

If you have any other questions or need further assistance, don’t hesitate to reach out. Enjoy shopping at Zuinda!